Service Technician

*Role & responsibilities :

• Diagnose and troubleshoot EV scooter electrical, electronic, and mechanical issues.
• Perform servicing, repairs, preventive maintenance, and breakdown maintenance of electric scooters.
• Troubleshoot BLDC/PMSM motors, motor controllers, DC-DC converters, chargers, wiring harnesses, sensors, and displays.
• Diagnose and resolve battery-related issues, including BMS faults, charging problems, battery communication, and abnormal battery performance.
• Use diagnostic tools, mustimeters, scanners, and service software to identify faults.
• Handle customer complaints and provide technical solutions within defined turnaround time.
• Perform PDI (Pre-Delivery Inspection) and ensure vehicles meet quality and safety standards before delivery.
• Conduct road tests after repairs to verify vehicle performance.
• Maintain accurate service records, repair reports, warranty claims, and spare-parts consumption.
• Support dealerships/service centers with technical troubleshooting and product training.
• Ensure compliance with company SOPs, safety procedures, and service guidelines.
• Educate customers and technicians on proper vehicle operation, charging, and maintenance.
• Travel to dealerships, customer locations, or field locations when required.

*Required Technical Skills:

• Good knowledge of electric vehicle architecture and systems.
• Understanding of lithium-ion battery packs and BMS.
• Knowledge of BLDC/PMSM motors and motor controllers.
• Basic knowledge of CAN communication and EV diagnostic systems.
• Ability to read electrical wiring diagrams and circuit diagrams.
• Knowledge of sensors, relays, fuses, connectors, DC-DC converters, chargers, and vehicle electronics.
• Hands-on experience with mustimeter, insulation tester, diagnostic scanner, and other electrical tools.
• Basic knowledge of working of EV vehicle, and able to understand the vehicle working
• Good troubleshooting and root-cause-analysis skills.
• Basic computer skills for service documentation and reporting.

*Preferred candidate profile :

• ITI- Work shop Service technician .
• Experience in the EV segments for 3~4 Years, in the reputed dealership.
• Freshers with relevant EV training can also be considered for JE training .

Experience in EV two-wheelers, automobile service, automotive electronics .