Service Technician Associate II

Latitude AI develops automated driving technologies, including L3, for Ford vehicles at scale. We’re driven by the opportunity to reimagine what it’s like to drive and make travel safer, less stressful, and more enjoyable for everyone.

When you join the Latitude team, you’ll work alongside leading experts across machine learning and robotics, cloud platforms, mapping, sensors and compute systems, test operations, systems and safety engineering – all dedicated to making a real, positive impact on the driving experience for millions of people. 

As a Ford Motor Company subsidiary, we operate independently to develop automated driving technology at the speed of a technology startup. Latitude is headquartered in Pittsburgh with engineering centers in Dearborn, Mich., and Palo Alto, Calif.

Meet the team:

As a Service Technician Associate you will work as part of the Service Operations team providing electric and hybrid vehicle mechanical maintenance and support. In this position you will also perform independent project tasks and collaborate with internal customers and team members.

What you’ll do: 

Maintain and repair a growing fleet of hybrid and electric vehicles

Accurately document all findings and track time accordingly

Diagnose issues using supplied hardware and software combinations

Communicate with cross functioning teams on electrical and electronic systems and autonomous control systems

Follow documented work instructions completely and accurately

Validate DAT (Driver Assist Technologies), ADAS (Advanced Driver Assist Systems), AV (Autonomous Vehicle) and EV (Electric Vehicle) systems functionality

Work in small teams as needed to complete any engineering requirements

Track inventory of the location's parts and supplies

Maintain a clean and organized workspace

What you'll need to succeed:

High School Diploma or GED equivalent with two (2) years of employment experience

Experience working on vehicles professionally. Garage experience preferred

Knowledge of vehicle diagnostic hardware and software

Able to work independently and as part of a team

Effective written and verbal communication skills

Expect to potentially travel up to 15% of the time for training and/or support of other office locations

Must have valid driver’s license and ability to meet Latitude AI’s minimum driving record requirements, as verified by Motor Vehicle Record background checks prior to hire and periodically thereafter

Ability to meet Latitude’s Vehicle Operator safety screening requirements, including drug screening and criminal background checks conducted prior to hire and periodically thereafter

Nice to have:

Associate degree in Engineering Technology or similar

Knowledge of Google Suite programs including Documents, Sheets and Gmail

Able to create, modify, and install wiring systems and harnesses

Experience with the function, installation, repair, and replacement of autonomous vehicles or active safety equipment

Experience with flashing and re-flashing automotive control modules and CAN (Controller Area Network) bus operation

Familiar with vehicle integration software and data collection

Familiar with the use of oscilloscope or picoscope

Physical Requirements: 

The physical demands described here are representative of those that must be met to successfully perform the essential functions of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to stand, sit, talk, and hear, use hands and fingers to operate a computer and telephone in an office environment. Light to moderate lifting of up to 50 pounds is required. The employee is required to frequently stand, walk, or sit; climb or balance; and stoop, kneel, crouch, or crawl and to regularly reach with hands and arms. Specific vision abilities required for this role include close vision, distance vision, color vision, peripheral vision, and depth perception. Regular and predictable attendance is required.

Learn more about Latitude’s team, mission and career opportunities at lat.ai !

We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status.

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