Service/Technical Trainer

Job Summary


Responsibilities

• Conduct technical training programs for technicians and service advisors (Classroom Hands-on)
• Train on engine, transmission, braking, suspension, electrical, and diagnostic systems
• Deliver training on OEM service processes, repair manuals, SOPs, and best practices
• Support new model launches, technical updates, recalls, and service campaigns
• Assess trainee performance through tests, evaluations, and on-job assessments
• Identify skill gaps and recommend training needs based on workshop performance
• Coordinate with OEM, dealerships, and regional service teams
• Develop and update training materials, presentations, manuals, and job aids
• Ensure compliance with IATF / ISO standards and safety guidelines
• Support continuous improvement, productivity, and quality enhancement initiatives

Technical Skills

• Strong knowledge of automotive systems (ICE / Hybrid / EV - preferred)
• Hands-on experience with diagnostic tools, scan tools, and fault analysis
• Ability to interpret service manuals, wiring diagrams, and repair procedures
• Knowledge of OEM warranty policies and service processes
• Exposure to DMS and LMS platforms (added advantage)

Training Presentation Skills

• Excellent communication and facilitation skills
• Ability to simplify complex technical concepts
• Experience in classroom, virtual, and on-job training delivery
• Confident in presentations and technical demonstrations

Behavioral Skills

• Coaching and mentoring mindset
• Analytical and problem-solving skills
• Strong stakeholder management
• Self-driven with high ownership

Preferred Experience

• Prior experience as Technical Trainer / Master Technician / Training Lead
• OEM dealership or regional training center exposure

Qualifications

• Diploma / BE (Mechanical / Automobile / Electrical)

Location


Job Details

• OEM Exposure: VW / Skoda / MG / Kia / Toyota
• Travel: Willing to travel within region (Mandatory)
• Department: Training Development / After Sales

Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.