PUNE · FULLTIME
Service - Technical Engineer , Technical Executive
The Indian Electric Co
Pune · onsite · Posted 36d ago
About a minute. You'll make an account on the way through.
agent · working
- Read this posting0.6s
- Found the form on Naukri · 8 questions to answer1.5s
- Decided the answers for all of them2.7s
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Section · 01
About this role
Role & responsibilities
*Techno-Commercial Activities:
Prepare and submit quotations for motor servicing, rewinding, and repair jobs.
Analyze customer requirements and provide suitable technical solutions .
Negotiate pricing and terms with customers to finalize orders.
Convert inquiries into confirmed service orders .
Order Processing & Documentation:
Follow up for Purchase Order (PO) receipt from customers
Maintain records of inquiries, quotations, and orders
Execution Coordination:
Coordinate with workshop/service team for timely servicing, rewinding, and repair.
Monitor job progress and update customers on status.
Ensure quality and timely completion of jobs .
Dispatch & Logistics:
Coordinate with dispatch team for timely delivery of serviced motors . Ensure proper documentation and dispatch procedures are followed . Customer & Payment Follow-up:
Maintain regular communication with customers.
Follow up for payments and ensure timely collections.
Resolve customer queries and ensure satisfaction .
Act as a point of contact for customer queries, complaints, and escalations.
Customer-centric approach with a focus on timely resolution .
Sourced from naukri
Section · 02