Service Team Leader

Job Responsibilities:

• Lead and supervise crane & elevator service team and field technicians.
• Plan and monitor preventive and breakdown maintenance activities.
• Handle customer complaints and ensure timely resolution.
• Diagnose technical issues and coordinate troubleshooting.
• Ensure proper installation, commissioning, servicing and maintenance.
• Maintain service reports, job cards and spare parts requirements.
• Ensure compliance with safety and quality standards.
• Coordinate with customers, service engineers and internal departments.

Requirements:

• Diploma/B.Tech in Mechanical/Electrical/Electronics Engineering.
• 36 years of experience in crane, elevator or industrial equipment service.
• Good knowledge of EOT cranes/elevators, electrical & mechanical systems.
• Strong team handling, communication and problem-solving skills.
• Willingness to travel for site visits.