Service Supply Chain & Analytics Leader

As a result of the combination of the BD Biosciences and Diagnostic Solutions business with Waters Corporation (NYSE: WAT), by applying to this role, you will be applying for a position with Waters. Waters is a global leader in life sciences, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, Waters innovative portfolio harnesses deep scientific expertise across biology, chemistry, and physics. Waters collaborates with analytical laboratories around the world to advance the release of effective, high-quality medicines, assure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combatting growing antibiotic resistance. Through a shared culture of relentless innovation, Waters passionate team of approximately 16,000 colleagues partner with customers to turn scientific challenges into breakthroughs that improve lives worldwide.

We Are The People Who Give Possibilities Purpose

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it's no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Job Description

Key Responsibilities

Forecasting & Planning

• Own service demand forecasting processes for spare parts supporting New Product Introductions (NPI), End-of-Life (EOL) products, and current service offerings.
• Plan spare parts inventory for Lab Automation products supporting consumption in North America (NA).
• Create intercompany stock transfer orders to facilitate inventory rebalancing activities across facilities.
• Own stocking and replenishment strategies for field locations within the United States (US), including Field Service Engineer (FSE) trunk stock and Forward Stocking Locations (FSLs).
• Maintain ownership of data feeds and ensure data accuracy within the Service Supply Chain planning tool.
  
  

Supply Chain Analytics & Business Intelligence

• Lead the development and maintenance of service supply chain dashboards and reporting tools, including On-Time In-Full (OTIF), transportation cost, inventory overview, and cost avoidance/savings dashboards.
• Develop Power BI solutions that provide visibility into inventory, demand, service performance, productivity, and cost metrics.
• Analyze service and supply chain performance trends and provide recommendations to leadership.
• Create executive-level reporting packages that support operational reviews and strategic planning, including recurring updates, trackers, and bowler reporting.
• Support long-range planning and capacity modeling efforts.
• Partner with logistics providers, including FedEx and UPS, to obtain and leverage logistics data and system access.
• Identify and propose process improvements utilizing Lean methodologies, AI solutions, and other enabling technologies.
  
  

Cross-Functional Collaboration

• Partner with Manufacturing, Planning, Procurement, Field Service, Finance, and Global Supply Chain teams to improve planning processes, inventory management, and service delivery performance.
  
  

Required Qualifications

• Bachelor's degree in Supply Chain, Engineering, Business Analytics, Data Analytics, Finance, Operations, or a related discipline.
• 5+ years of experience in supply chain, service operations, analytics, forecasting, or business intelligence.
• Advanced Microsoft Excel skills.
• Exposure to SAP, ServiceMax, or equivalent enterprise systems.
• Experience developing dashboards and analytical solutions using Power BI.
• Strong analytical, problem-solving, and critical-thinking skills.
• Experience working across global, cross-functional organizations.
• Experience with inventory planning, forecasting, or service supply chain operations.
• Working knowledge of Lean, Six Sigma, or other continuous improvement methodologies.
  
  

Internal Job Posting

Service Supply Chain & Analytics Leader

Job Grade: JG3 (based on experience)

Organization: Advanced Diagnostics – Global Service Enablement

Reports To: Associate Director, Service Supply Chain & Analytics

Location: Remote based in India

Why Join Us

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you'll discover a culture in which you can learn, grow and thrive.

We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.

To learn more about BD visit https://bd.com/careers.

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.

Required Skills

Optional Skills

Primary Work Location

IND Delhi - DLF Towers

Additional Locations

Work Shift