Service Relationship Manager-Small Business Enterprise-Sales

 About The Role  

 Role: 

Handling personalized service requests of Privy customers.

Generation of timely business MIS.

Ensuring strict adherence to regulatory and internal approved prescribed requirements for Privy customer segment.

Coordination with CPC/RPC/Investment desks for account opening of Privy customers.

Managing complaints of Privy customers and ensuring their resolution within TAT

 Job Requirement: 

Excellent written and oral communication skills

Developing and maintaining banking relationships with a select group of high net worth customers

Excellent communication skills with customer service orientation

Courteous and polite

Good Knowledge of Microsoft Excel

Understanding of banking norms and processes.