CHANDIGARH · FULLTIME
Service Quality Executive
Happinesscue
Chandigarh · onsite · Posted 6d ago
Sourced from
Undisclosed0–4 yrsfulltimeChandigarh
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Section · 01
About this role
Job Summary
Responsibilities
Experience
We are looking for a Service Quality Executive to join a growing HappinessCue team in Chandigarh. The role helps ensure that clients and experts have a smooth experience on HappinessCue.
Responsibilities
- expert communication
- profile information
- verification coordination
- scheduling
- booking support
- session follow-up
- feedback handling
- service-quality checks
Attention to detail, dependable follow-through and comfortable communication with different stakeholders are important.
The role is hands-on and suits someone who enjoys taking ownership rather than simply passing enquiries between teams.
The successful candidate will be expected to communicate clearly, keep commitments visible and make the experience easier for the person seeking guidance.
Experience
The expected experience range is 0-4 years; strong candidates with closely relevant experience may also be considered.
HappinessCue is a non-medical guidance platform, so this role does not involve diagnosis, clinical treatment or medical advice.
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Section · 02
Skills
Customer ServiceCustomer RetentionCustomer SupportcrmCross SellingCustomer CareService qualitysp3dComplaint managementCustomer Handlingteam managementAfter Sales ServiceCustomer ManagementOperations ManagementComplaint Handling