Service now Lead Developer- SAM || Noida/ Bangalore/ Pune || Only Immediate Joiner || 6 Year+
Innova ESI Private Limited · Noida · onsite · Posted 50d ago
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About this role
Role: Service now Lead Developer- SAM
Experience & Qualification:
· 6–10 years total experience
Bachelor's degree in Engineering / Computer Science or equivalent
Note: Only immediate joiner
Role Summary:
Looking for an experienced ServiceNow Lead Developer with strong expertise in SAM (Software Asset Management) to design, implement, and optimize software asset lifecycle, license management, and compliance solutions.
Mandatory Skills:
· 6–10 years of overall ServiceNow development experience with minimum 5+ years in SAM
· Strong expertise in ServiceNow SAM Pro (Software Asset Management Professional)
· Hands-on experience in:
o Software Asset Lifecycle (procurement to retirement)
o License Management, Compliance, and Reconciliation
· Strong understanding of:
o Software entitlement, normalization, and license metrics
o CMDB relationships and ITAM processes
· Experience in:
o Data imports, reconciliation, and asset normalization
o SAM compliance reporting and dashboards
· Strong development experience in:
o JavaScript, Glide API
o Business Rules, Client Scripts, Script Includes, ACLs
o Flow Designer / Workflows
· Experience in ServiceNow integrations:
o REST/SOAP APIs, IntegrationHub, MID Server
· Hands-on experience in end-to-end ServiceNow SAM implementations/migrations
Technical Responsibilities:
· Lead design and implementation of ServiceNow SAM solutions
· Configure and customize software models, entitlements, and license rules
· Implement license reconciliation, compliance tracking, and optimization workflows
· Build integrations with discovery tools and external systems (Flexera, SCCM, etc.)
· Develop automation for software request, approval, and fulfillment processes
· Ensure data accuracy, normalization, and compliance reporting
· Drive best practices, governance, and solution standardization
· Troubleshoot issues and support deployments, upgrades, and enhancements
Certifications:
· ServiceNow Certified System Administrator (CSA) – Mandatory
· CIS–Software Asset Management (CIS-SAM) – Preferred
Nice to Have:
· Experience with HAM / ITAM integration
· Exposure to FinOps / cloud cost optimization / licensing models
· Experience with Discovery, CMDB, and data foundations (CSDM)
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