Service Now integration Engineer

Educational Requirements

• Bachelor of Engineering
• BTech
• BCA
• MCA
• MTech

Service Line

Cloud Infrastructure Services

Responsibilities

• Interface with the client for quality assurance, issue resolution and ensuring high customer satisfaction.
• Understand requirements, create and review designs, validate the architecture and ensure high levels of service offerings to clients in the technology domain.
• Participate in project estimation, provide inputs for solution delivery, conduct technical risk planning, perform code reviews and unit test plan reviews.
• Lead and guide teams towards developing optimized high quality code deliverables, continual knowledge management and adherence to the organizational guidelines and the processes.
• Key contributor to building efficient programs and systems and help clients navigate their digital transformation journey.

Additional Responsibilities

• Knowledge of more than one technology
• Basics of Architecture and Design fundamentals
• Knowledge of Testing tools
• Knowledge of agile methodologies
• Understanding of Project life cycle activities on development and maintenance projects
• Understanding of one or more Estimation methodologies
• Knowledge of Quality processes
• Basics of business domain to understand the business requirements
• Analytical abilities, Strong Technical Skills, Good communication skills
• Good understanding of the technology and domain
• Ability to demonstrate a sound understanding of software quality assurance principles
• SOLID design principles and modelling methods
• Awareness of latest technologies and trends
• Excellent problem solving, analytical and debugging skills

Technical and Professional Requirements

• Primary skills:Domain->Digital Commerce->Catalog Management
• Technology->CRM->CRM - ALL
• Technology->SAP Functional->SAP PM->MRO

Preferred Skills

• Domain->Digital Commerce->Catalog Management
• Technology->CRM->CRM - ALL->Service Now
• Technology->Devops->Ansible