Service Now Developer

Nisum is seeking a skilled ServiceNow Developer with UX Design Experience to join our team. In this role, you'll be instrumental in architecting and implementing intuitive catalog categories and portal interfaces. We're looking for someone who can apply UX best practices to enhance usability, develop robust ServiceNow solutions, and collaborate with teams to streamline workflows and improve user experience.

What You'll Do:

• Architect, outline, and implement catalog categories and portal interfaces, ensuring a seamless user journey.
• Apply UX best practices to improve form design, navigation, and overall usability within ServiceNow.
• Conduct technical analysis on ServiceNow applications and modules.
• Configure and develop ServiceNow applications using update sets and custom code.
• Create and maintain design and configuration documentation.
• Collaborate with functional teams to build workflows and requested items.
• Resolve support issues and contribute to system stability.
• Develop system integrations and process automation.
• Configure UI elements such as pages, macros, notifications, and dashboards.
• Participate in Agile development processes and team collaboration.

What You Know:

• Proven senior experience designing and implementing Service Portal solutions and custom widgets.
• Ability to develop and configure solutions within the ServiceNow platform.
• Proficiency in applying UX principles to design intuitive, user-friendly interfaces.
• Experience collaborating with cross-functional teams to streamline workflows and improve user experience.
• Experience with ITSM, ITBM, ITOM, and HR Case modules.

Education & Certifications:

• Education: Bachelor's degree in Computer Science, Information Systems, Engineering, Computer Applications, or a related field.
• Certifications: ITIL Foundation Certification, ServiceNow Developer Certification.

Benefits:

In addition to competitive salaries and benefits packages, Nisum offers its employees some unique and fun extras:

• Continuous Learning: Year-round training sessions are offered as part of skill enhancement, with certifications sponsored by the company on an as-needed basis. We support our team to excel in their field.
• Parental Medical Insurance: Nisum believes our team is the heart of our business, and we want to make sure to take care of the heart of theirs. We offer opt-in parental medical insurance in addition to our medical benefits.
• Activities: From the Nisum Premier Leagues cricket tournaments to hosted Hack-a-thons, Nisum employees can participate in a variety of team-building activities such as skits, dance performances, and festival celebrations.
• Free Meals: Free snacks and dinner are provided on a daily basis, in addition to subsidized lunch.