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    Job · 21379809

    PUNE · FULLTIME

    Service Manager

    Maruti Suzuki India Limited

    Maruti Suzuki India Limited

    Pune · onsite · Posted 3d ago

    Sourced fromNaukri
    Undisclosed3–7 yrsfulltimePune

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    Section · 01

    About this role


    • Manage and oversee the service team to ensure high-quality customer service.
    • Develop and implement effective service strategies to improve customer satisfaction.
    • Collaborate with cross-functional teams to resolve complex issues and enhance overall service delivery.
    • Analyze customer feedback and implement changes to improve service quality.
    • Lead and motivate the service team to achieve performance goals.
    • Ensure compliance with industry standards and regulations.




    Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

    Sourced from naukri

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    Section · 02

    Skills

    Customer Servicecustomer satisfactionService Managementservice deliveryService qualitycustomer feedbackCommunication Skillscompliance

    Section · Company

    About Maruti Suzuki

    Maruti Suzuki India Limited

    Maruti Suzuki India Limited

    Automobile

    18.2k+

    employees

    1981

    45 years old

    New Delhi, Delhi

    headquarters

    ₹11.7L PA avg

    Avg at Maruti Suzuki

    About

    Experiences fuelled by innovations, forward-thinking, and a commitment to bring the best to Indian roads. Since the iconic Maruti 800 was launched in 1983, the company has been spearheading a revolution of change. Turning an entire country’s need for driving, into its love for driving.However, tastes and demands keep evolving with each new generation of Indians. This has not been looked at by Maruti Suzuki as a challenge, but as an inspiration to go beyond traditional boundaries of car-making. Infusing design and technology is one such step it has taken to make its cars meet new-age expectations smoothly.Today, Maruti Suzuki has its eyes set firmly on the possibilities of tomorrow. And everybody is invited on this journey. The Company employs over 13000 people (as of 31st Mar’13). Its sales and service network are the largest among car manufacturers in India with over 1300 sales outlets (across 960 towns and cities) and over 3000 service centers (covering 1445 towns and cities). Besides serving the Indian market, Maruti Suzuki also exports cars to several countries in Europe, Asia, Latin America, Africa, and Oceania.

    Industries

    AutomobileManufacturing

    Employee ratings

    10 reviews

    4.1/ 5

    Culture

    2.5

    Career growth

    2.6

    Work-life

    2.3

    Employees rate it well for

    Job Security43Compensation & Benefits42

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