MADURAI · FULLTIME
Service Manager
Atom Technologies
Madurai · onsite · Posted 3d ago
Sourced from
₹3.0L - ₹5.0L PA2–7 yrsfulltimeMadurai
Your match
?
Sign in to see your match score, skill gaps & tailored resume.
Section · 01
About this role
Own the field supply calendar and schedule zone reviews and partner connects
- Maintain the action tracker, follow up on commitments and report slippages
- Monitor DOI and flag stock-outs and excess stock at service centres
- Coordinate dispatches with the warehouse and supply teams to prevent repair delays
- Build and maintain Excel dashboards on TAT, closures, backlog and partner performance
- Prepare weekly and monthly review packs with insights and recommended actions, not just numbers
- Track daily TAT and pending calls across ~5,000 monthly service calls, and flag breaches early
- Keep the zone's service calls moving within TAT
Sourced from naukri
Let the agent run this one for you.
Tailored resume, auto-apply, and referral lookup — in under 2 minutes.
Section · 02
Skills
Customer ExperienceWarranty ManagementTat ManagementaspAfter Sales ServiceCustomer Satisfaction IndexcsiField ServiceCxSpare PartsService Operations
Section · Company
About Atom Technologies
Atom Technologies
FinTech
750
employees
2006
20 years old
Mumbai, Maharashtra
India
₹4.5L PA avg
Avg at Atom Technologies
₹3L – ₹5L PA
This role
About
Online payment gateway and other payment solutions
Industries
FinTechFinancial Services
Employee ratings
10 reviews
3.4/ 5
Culture
3.6
Career growth
3.5
Work-life
3.8
Employees rate it well for
Skill Development35Overall Company34
Find them on