Service Manager
Escon Gensets · Bengaluru · onsite · Posted 21d ago
About a minute. You'll make an account on the way through.
About this role
Reports to: Service Manager
Job Type: Full-time
Year of Exp: 2-4 yrs
Qualification: Diploma / Bachelors degree
Location: Bengaluru
The Service Engineer handles the installation, commissioning, troubleshooting, and maintenance of gensets and acoustic enclosures. The incumbent will ensure efficient after-sales service, minimize downtime, and enhance customer satisfaction by providing technical expertise and support.
Key Responsibilities
- ;Supervise and execute installation and commissioning of gensets and acoustic enclosures.
- ;Ensure proper wiring, connections, and load testing before handover.
- ;Provide on-site training to customers and operators on equipment usage.
- ;Diagnose and resolve mechanical, electrical, and acoustic issues in gensets.
- ;Perform preventive and corrective maintenance to ensure optimal performance.
- ;Work with the technical and R&D teams to improve product reliability.
- ;Attend customer service calls, diagnose issues, and provide prompt resolutions.
- ;Ensure minimal downtime and quick service response times.
- ;Maintain strong relationships with customers to enhance brand loyalty.
- ;Execute Annual Maintenance Contracts (AMCs) and warranty service claims.
- ;Maintain accurate records of service visits, repairs, and parts replacements.
- ;Ensure timely submission of service reports and feedback to the Service Manager.
- ;Follow industry standards, safety regulations, and company SOPs.
- ;Ensure proper documentation and adherence to quality control guidelines.
- ;Recommend upgrades or retrofits to improve efficiency and compliance.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
About Escon Gensets
Escon Gensets
Industrial Machinery
Bangalore
IN
About
Escon Gensets Pvt Ltd is authorized original equipment manufacturer (OEM) for Mahindra Powerol Gensets in Karnataka. The manufacturing unit is located in Bangalore and the gensets are sold directly and through authorized dealers network across Karnataka , Tamil Nadu, and exporting to Africa, Southeast Asia, Middle East & ANZ region.
AND
Escon Gensets Pvt Ltd is Super Distributor for Mahindra Solarise in Karnataka and Tamil Nadu. We provide sustainable residential solar rooftops, commercial solar rooftop & solar water pump solutions. We strive to protect and preserve the environment using green technology and by accelerating the adoption of distributed renewable energy in our customers businesses and in day-to-day life. through direct and authorized dealers network across Karnataka and Tamil Nadu.
Industries
Employee ratings
33 reviews
Culture
3.8
Career growth
3.5
Work-life
3.8
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