Service Manager
People Pro Consulting · Kochi · onsite · Posted 24d ago
₹8.0L - ₹15.0L PA4–9 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Position: Area Service Manager
Location: Kochi, Kerala
Experience: 4+ Years
Qualification: B.E./B.Tech preferred
Job Description:
- Manage after-sales service operations for Residential ACs across the assigned territory.
- Handle customer complaints and ensure timely resolution.
- Coordinate with service partners, dealers and technicians.
- Monitor service quality, TAT and customer satisfaction.
- Conduct field visits and ensure proper installation, maintenance and repair.
- Train service teams and monitor service performance.
Key Skills: Residential AC, HVAC Service, After-Sales Service, Service Network Management, Customer Complaint Handling, Troubleshooting and Team Management.
Sourced from naukri
Skills
RACAfter Sales ServiceCustomer Satisfaction IndexTATAfter Market ServiceField ServiceService OperationsAfter Sales SupportServicing
About People Pro Consulting
People Pro Consulting
Recruitment
11
employees
2010
16 years old
Faridabad, Haryana
India
₹3.5L PA avg
Avg at People Pro Consulting
₹8L – ₹15L PA
This role
About
Leading Agritech company having operations in Africa.
Industries
Recruitment
Employee ratings
10 reviews
4.7/ 5
Culture
4.6
Career growth
4.6
Work-life
4.6
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