Service Manager
Quality HR Services · Ahmedabad · onsite · Posted 27d ago
Undisclosed2–4 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Job Summary
Position: Service Manager
Location: Ahmedabad
Experience: 2 - 4 Years
Industries: Medical Devices
Responsibilities - Manage daily service operations and customer complaints.
- Coordinate service engineers for installation, repair, and maintenance.
- Allocate service calls and ensure timely closure.
- Handle customer queries and maintain good relationships.
- Monitor service performance, pending calls, and AMC activities.
- Coordinate with Sales, Production, and Technical teams.
- Prepare service reports and maintain proper documentation.
- Ensure quality, safety, and timely service delivery.
- Team Management Leadership
- Customer Handling Communication
- Technical Troubleshooting
- Service Planning Coordination
- Problem-Solving Skills
- MS Office MIS Reporting
- Time Management
- Negotiation Follow-up
- Knowledge of AMC Service Operations
- B.E/B.Tech - Mechanical/Electrical
Sourced from naukri
Skills
Technical Troubleshootingservice deliveryCustomer QueriesCustomer Handlingteam managementCustomer ComplaintsService PlanningMIS ReportingMedical Devicestime managementoperationsmaintenanceSalesService Operations
About Quality HR Services
Quality HR Services
Recruitment
30
employees
2017
9 years old
Vapi, Gujarat
India
₹3.1L PA avg
Avg at Quality HR Services
About
Quality HR Services
Industries
Recruitment
Employee ratings
10 reviews
4.9/ 5
Culture
4.7
Career growth
4.6
Work-life
4.8
Employees rate it well for
Company Culture49Overall Company49
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