Service Manager

Purpose

To manage the complete service department efficiently, ensuring high-quality vehicle servicing, customer satisfaction, workshop productivity, timely delivery, and achievement of service revenue and operational targets.

Role & responsibilities

• Oversee daily service center operations and ensure smooth workflow.
• Lead and manage the service team to achieve performance targets.
• Ensure timely delivery of vehicles with high service quality.
• Handle customer concerns and maintain customer satisfaction.
• Monitor service productivity, job allocation, and turnaround time.
• Coordinate with technicians and other departments for efficient operations.
• Ensure compliance with company policies and service standards.
• Prepare service reports and monitor key performance metrics.

Preferred candidate profile

• Minimum 8 years of experience as a Service Manager.
• Strong leadership and team management skills.
• Good knowledge of automobile service operations.
• Excellent customer handling and communication skills.
• Ability to manage service targets and operational efficiency.

What We Offer

Competitive salary of 3 LPA 9 LPA

Competitive Incentives Package

How to Apply

Interested candidates are requested to send their updated CV to: [email removed]

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