Service Manager

Job Summary

Serve as a service manager for complex hybrid delivery engagements on Cobol DB2 Mainframe Mainframe application design SAS JCL zOS TSO ISPF Endevor IMS based systems within day shift schedules. Coordinate incident problem and change processes while aligning ILE COBOL and DB2 400 solutions with business expectations regulatory standards and enterprise service quality benchmarks.

Responsibilities

1. Implement Project Management/Best Practices

2. Keep all Parties on Track and Informed

3. Introduce Agile Engineering Practices

4. Coach Team Members

5. Host Daily Stand-up Meetings

6. Assist the Product Owner With the Product Backlog

7. Remove Roadblocks

8. Teach Scrum Practices and Principles

9. Experienced in Agile delivery

10. Know Agile processes well

11. Defining Scrum priorities and scope

12. Scrum planning

13. Backlog Grooming

14. Combination of Business and Technical knowledge