Service Manager

Role & responsibilities :

• Manage daily service department operations and workflow.
• Ensure timely vehicle servicing, repairs, and quality standards.
• Handle customer complaints and ensure high customer satisfaction.
• Monitor service targets, revenue, productivity, and team performance.
• Lead, train, and motivate service staff.
• Maintain proper records, processes, and safety standards.

Preferred candidate profile

• 25 years of experience in automobile service operations.
• Strong technical and team-management skills.
• Good communication and customer-handling abilities.
• Target-oriented with good problem-solving skills.
• Automobile/Mechanical background preferred.