Service Manager
Bizaccenknnect · Mumbai · onsite · Posted 63d ago
₹3.0L - ₹8.0L PA3–8 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Monitor the activities like- Plan, organize, and control field service activities (installation, commissioning, warranty & AMC
- services).
- Ensure timely response to breakdown calls and service complaints.
- Monitor service schedules, manpower allocation, and site readiness.
- Standardize service procedures, checklists, and work instructions.
- Lead, mentor, and manage the service team including engineers and coordinators
- Establish service standards, SOPs, and best practices
- Lead and mentor service engineers, supervisors, and technicians.
- Support sales and project teams with technical service inputs.
- Build long-term relationships for AMC, retrofits, and upgrades.
- Technical Support & Troubleshooting Provide advanced technical guidance to the customer
- Coordinate with stores & purchase for spare availability.
- Develop and promote Annual Maintenance Contracts (AMC).
- Track AMC compliance, renewals, and profitability.
- Warranty & Claim Management Manage warranty service calls and claim evaluations.
- Prepare monthly MIS reports covering: Service Calls, Response Time, Customer complaints, AMC Avenue and Cost
Sourced from naukri
Skills
Installation And CommissioningTechnical SupportTroubleshootingSpares ManagementWarranty ManagementAmc SalesCommissioningService Operations ManagementClaim ManagementField ServiceAfter Sales Support
About Bizaccenknnect
Bizaccenknnect
Recruitment
30
employees
2019
7 years old
Noida, Uttar Pradesh
India
₹2.6L PA avg
Avg at Bizaccenknnect
₹3L – ₹8L PA
This role
About
Bizaccenknnect is one of the top HR recruitment consultancy based in Noida, Uttar Pradesh, India. We provide efficient & scalable workforce solutions to all small, medium, and large-scale enterprises.
Industries
RecruitmentManagement Consulting
Employee ratings
10 reviews
4.7/ 5
Culture
4.2
Career growth
4.1
Work-life
4.2
Employees rate it well for
Overall Company47Company Culture46
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