Service Management
Tata Consultancy Services · Hyderabad · onsite · Posted 51d ago
Not disclosed6–10 yrsfulltimeSourced from
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About this role
TCS hiring
Role: Service Management
Location: Hyderabad
Experience: 6-10
Must Have:
ServiceNow, ITSM & ITIL Service Management.
CMDB and Discovery platforms.
Infrastructure Operations.
- IT Service Management (ITIL)
- Incident Management
- Problem Management
- Change Management
- Request Fulfillment
- Service Governance
- Team Management
- Stakeholder Management
- Customer Engagement
- Escalation Management
- Excel Reporting
- Dashboard Creation
SLA/KPI Tracking
Sourced from foundit
Skills
Request FulfillmentCustomer EngagementDiscovery platformsServicenowitsmIncident ManagementITILExcel ReportingProblem managementDashboard CreationCMDBChange Managementteam managementInfrastructure OperationsService governanceSLA & KPI TrackingStakeholder ManagementEscalation Management
About TCS
Tata Consultancy Services
IT Services & Consulting
608.0k+
employees
1968
58 years old
Mumbai, Maharashtra
India
About
An IT services and consulting firm offering business solutions, committed to driving innovation for global enterprises.
Industries
IT Services & ConsultingFinancial ServicesInternetEducation & TrainingBPO
Employee ratings
1,14,115 reviews
3.3/ 5
Culture
3.2
Career growth
2.3
Work-life
3.5
Employees rate it well for
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