Service Management Professional
Purview Services, Hyderabad · Surat · onsite · Posted 36d ago
Undisclosed3–8 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Roles and Responsibility
- Manage and coordinate service delivery teams to ensure high-quality services.
- Develop and implement process improvements to increase efficiency and productivity.
- Collaborate with cross-functional teams to resolve customer complaints and issues.
- Analyze service performance data to identify areas for improvement.
- Implement quality control measures to ensure consistency and excellence.
- Provide training and coaching to team members to enhance their skills and knowledge.
Job Requirements
- Strong understanding of service management principles and practices.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong analytical and decision-making skills with attention to detail.
- Experience with service management tools and technologies is an asset.
- Ability to lead and motivate teams to achieve exceptional results.
Sourced from naukri
Skills
Service Managementservice deliveryProcess ImprovementsCustomer ComplaintsQuality Control
About Purview Services, Hyderabad
Purview Services, Hyderabad
IT Services & Consulting
100
employees
2016
10 years old
Hyderabad/Secunderabad, Telangana
India
₹11.9L PA avg
Avg at Purview Services, Hyderabad
About
We are fastest growing Technology Services and Workforce solutions organization, touching new heights everyday
Industries
IT Services & Consulting
Employee ratings
10 reviews
3.7/ 5
Culture
2.6
Career growth
2.7
Work-life
3.0
Employees rate it well for
Overall Company37Compensation & Benefits36
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