Service Management Lead
Tata Consultancy Services · Bengaluru · onsite · Posted 44d ago
About a minute. You'll make an account on the way through.
About this role
Role & responsibilities:
Key Responsibilities
Service Management & Governance, Infrastructure Operations, Incident & Problem Management, Vendor & Stakeholder Management, Service Transition & Change Management, Compliance & Request Management.
Required Skills & Experience
ITIL, ServiceNow, Windows/Linux, VMware, AD, Networking, Storage, Backup, Monitoring tools, leadership and stakeholder management.
Preferred candidate profile
SLA achievement, uptime, MTTR, change success rate, CSAT, vendor performance.
Sourced from naukri
Skills
About TCS
Tata Consultancy Services
IT Services & Consulting
608.0k+
employees
1968
58 years old
Mumbai, Maharashtra
India
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