Service information Specialist-2
Caterpillar Inc · Chennai · onsite · Posted 1d ago
Undisclosed5–9 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Provide technical support and assistance to customers via phone, email, or chat.
- Develop and maintain accurate and up-to-date service information databases.
- Collaborate with cross-functional teams to resolve customer complaints and issues.
- Analyze and troubleshoot complex technical problems and provide solutions.
- Create and distribute reports on service performance metrics.
- Ensure compliance with company policies and procedures.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
InnovationDDLProblem SolvingMicrobial Limit TestStored ProceduresTriggersJoinbetEnvironmental MonitoringcursorviewsSterility TestingPostingProduct SupportGlobalDigitalOceanMicrobiologyPLSQLSQLSQL Server
About Caterpillar Inc
Caterpillar Inc
Industrial Machinery
7.3k+
employees
1925
101 years old
Bangalore / Bengaluru, Karnataka
India
₹14L PA avg
Avg at Caterpillar Inc
About
Caterpillar Inc is a global leader in manufacturing construction and mining equipment, engines, and turbines, addressing industry needs for efficient, sustainable solutions.
Industries
Industrial MachineryEngineering & Construction
Employee ratings
10 reviews
4.1/ 5
Culture
3.7
Career growth
3.1
Work-life
3.6
Employees rate it well for
Company Culture41Work-Life Balance41
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