{"@context":"https://schema.org","@type":"JobPosting","title":"Service head-Battery energy storage","description":"

Position- Service head (After Sale)-BESS

Job location-Delhi

Interview mode-1st round will be over zoom.

2nd round will be F2F in Delhi office ( In case shortlisted)

Core Responsibilities

Technical Support & Troubleshooting: Lead teams in diagnosing and resolving complex hardware, software, and firmware issues at customer sites.Warranty & Claims Management: Oversee the lifecycle of warranty claims, failure analyses, and customer communications regarding replacements or repairs.Maintenance Strategies: Implement preventive and predictive maintenance programs to maximize system uptime, safety, and operational efficiency.Spare Parts & Inventory: Manage the forecasting, procurement, and distribution of critical BESS spare parts to minimize downtime.Quality Improvement: Bridge the gap between the field and R&D/Manufacturing teams by relaying performance data to improve future product designs and firmware.

Relevant applicant please apply

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