service executive
Oxygen Digital Shop · Not specified · onsite · Posted 42d ago
Not disclosed1–3 yrsfulltimeSourced from
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About this role
SERVICE EXECUTIVE
Job Code
JOB000880
Designation
SERVICE EXECUTIVE
Business Vertical
Oxygen
Key Responsibility
KANJIKUZHY
State
Kerala
Country
INDIA
Educational Qualification
20-40
Experience
0-3
Salary Range
Best In industry
Job Code
JOB000880
Designation
SERVICE EXECUTIVE
Business Vertical
Oxygen
Key Responsibility
- Diagnose, troubleshoot, and repair mobile phones, laptops, and related electronic devices.
- Perform chip-level and component-level repairs (where applicable).
- Replace defective parts such as displays, motherboards, batteries, and connectors.
- Ensure all repairs are done in compliance with brand and company quality standards.
- Accurately record job details, parts used, and repair status in the O2 Care system.
- Maintain proper handling of customer devices to avoid damage or data loss.
- Assist in software updates, data backup, and formatting activities.
- Coordinate with the service coordinator for pending jobs, spare parts, and escalations.
- Ensure timely delivery of repaired devices within the committed TAT (Turnaround Time).
- Maintain cleanliness and organization in the service area and tools.
KANJIKUZHY
State
Kerala
Country
INDIA
Educational Qualification
- Minimum qualification: ITI / Diploma in Electronics / Computer Hardware or equivalent.
- 1–3 years of experience in mobile or laptop repair preferred.
- Brand service center experience will be an added advantage.
20-40
Experience
0-3
Salary Range
Best In industry
Sourced from foundit
Skills
data backupAssist in software updatesComponent-level repairsFormatting activitiesRecord job detailsRepair mobile phones
About Oxygen Digital Shop
Oxygen Digital Shop
Retail
501-1000
employees
Kottayam
India
About
Oxygen Digital Shop is a leading retail chain specializing in consumer electronics, gadgets, and digital lifestyle products. The company offers a wide range of items including smartphones, laptops, home appliances, and accessories from major global brands. With a strong presence across India, Oxygen Digital Shop focuses on delivering quality products, personalized customer service, and a modern shopping experience both in-store and online.
Industries
Retail
Employee ratings
37 reviews
3.7/ 5
Culture
4.0
Career growth
3.3
Work-life
3.5
Employees rate it well for
Work Environment4
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