service executive
Oxygen Digital Shop · Not specified · onsite · Posted 43d ago
Undisclosed0–3 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Responsibilities
Location
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
- Diagnose, troubleshoot, and repair mobile phones, laptops, and related electronic devices.
- Perform chip-level and component-level repairs (where applicable).
- Replace defective parts such as displays, motherboards, batteries, and connectors.
- Ensure all repairs are done in compliance with brand and company quality standards.
- Accurately record job details, parts used, and repair status in the O2 Care system.
- Maintain proper handling of customer devices to avoid damage or data loss.
- Assist in software updates, data backup, and formatting activities.
- Coordinate with the service coordinator for pending jobs, spare parts, and escalations.
- Ensure timely delivery of repaired devices within the committed TAT (Turnaround Time).
- Maintain cleanliness and organization in the service area and tools.
Location
Kanjikuzhy
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
TroubleshootingUsageMobile PhonesService Coordinatorquality standardsService ExecutiveSpare Partscompliance
About Oxygen Digital Shop
Oxygen Digital Shop
Retail
501-1000
employees
Kottayam
India
About
Oxygen Digital Shop is a leading retail chain specializing in consumer electronics, gadgets, and digital lifestyle products. The company offers a wide range of items including smartphones, laptops, home appliances, and accessories from major global brands. With a strong presence across India, Oxygen Digital Shop focuses on delivering quality products, personalized customer service, and a modern shopping experience both in-store and online.
Industries
Retail
Employee ratings
37 reviews
3.7/ 5
Culture
4.0
Career growth
3.3
Work-life
3.5
Employees rate it well for
Work Environment4
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