Service Engineer

Date Posted: 2026-05-29 Country: United Kingdom Location: Otis London, 96 Great Suffolk Street, Southwark, London, SE1 0BE Service Engineer Location: Northwest London Route Role Overview

Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? Otis is growing and is looking for a maintenance mechanic for one of our entities located in London. You will ensure the safety of passengers by safely maintaining a portfolio of lifts and escalator units.

On a typical day you will: Perform routine service checks on a number of units across the site, recording and escalating your findings to the field manager.

Be the face of the business, often providing updates to clients around work carried out.

React to sudden breakdowns, working with both passengers and the client to provide a technical solution to breakdown issues.

Perform minor repairs.

What’s In it For Me; The opportunity to work on site with some of our key clients.

Working with and on market leading tech.

Highly competitive salary along with over time.

What you will need to be successful. Hold an NVQ level 3 in lift service, maintenance, or repair.

Hold a drivers license and within 1 hour commute of Northwest London

You have at least 24 months of experience in the elevator sector.

You have good skills in electricity and electrical engineering

You are a committed professional, with safety as your priority

You are comfortable communicating to others

You are curious, adaptable, and you know how to work alone or in a team

You are comfortable using electronic and digital tools.

We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time.

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. 

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.  

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.  

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.  

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.   

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do.  We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here .  

Become a part of the Otis team and help us #Buildwhatsnext!  Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

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