Service Engineer
Neptune Automatic · Bengaluru · onsite · Posted 34d ago
About a minute. You'll make an account on the way through.
About this role
Key Responsibilities
* Install, commission, troubleshoot, and maintain Security and Access Products/Solutions. For e.g. boom barriers, bollards, RFID systems, and parking solutions at client sites.
* Conduct routine and emergency repairs, ensuring all equipment operates efficiently and safely.
* Provide hands-on support and training to end-users on product functionality.
* Maintain daily reporting on job status, calls attended, parts usage, and customer feedback, ensuring accuracy and punctuality in all documentation.
* Travel across India on short notice for service assignments, including remote locations.
* Liaise with service managers and technical support for escalated issues and improvements.
* Ensure adherence to company policy, job safety, and site protocols during service visits.
* Actively contribute to companys customer satisfaction and quality improvement goals.
Products
Automatic Boom Barriers, Flap Barriers, Bollards, RFID, Parking Management Solutions, Gate Automation, Door Automation, Tripods Turnstile, Access Control, ANPR
Key Requirements
Education
Diploma/ITI in Mechanical or Electrical Engineering.
Experience
2-3 years of field experience in installation and servicing boom barriers, bollards, RFID access, and parking products.
License
Valid driving license is mandatory.
Mobility
Preference will be given to candidates owning a 2-wheeler (bike/scooter).
Skills
* Proficient technical troubleshooting and equipment handling.
* Strong communication, punctuality, and reporting discipline.
* Able to work independently and manage time efficiently.
* Willingness and flexibility to travel anywhere in India.
Benefits / Opportunities
* Exposure to advanced security and parking technologies
* Growth opportunities in a high-demand field
* Travel, field, and performance-based incentives
Role: Service Engineer
Industry Type: Electrical Equipment
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: After Sales Service & Repair
Education
UG: B.Tech / B.E. in Mechanical Engineering, Diploma in Mechanical Engineering
PG: M.Tech in Electrical, PG Diploma in Electrical, Mechanical
Sourced from naukri