Service Engineer

Company Description

Control Print Limited, headquartered in Mumbai, is Indias leading provider of coding and marking solutions with over 30 years of experience in delivering innovative and cost-effective printing systems. Serving diverse industries globally, the company has a strong presence with 11 branches across India and international offices in Sri Lanka, Bangladesh, Nepal, and Oman. With state-of-the-art manufacturing facilities in Himachal Pradesh and Assam, Control Print employs a dedicated team of over 800 professionals, including 300+ factory-trained engineers. The company offers advanced printing systems and a wide range of inks and consumables, catering to the needs of manufacturers in compliance, traceability, and branding.

Role Description

This is a full-time, on-site role based in Rajkot for a Field Services Engineer. Responsibilities include installing, maintaining, and servicing coding and marking solutions at client facilities. The role involves troubleshooting and resolving technical issues, conducting preventive maintenance, and providing efficient technical support. Building strong customer relationships and ensuring customer satisfaction are key aspects of the role.

Qualifications

Experience in Field Service and Preventive Maintenance of industrial equipment
Proficiency in Troubleshooting and providing Technical Support for mechanical and electronic systems
Strong Customer Service skills, including resolving client concerns and ensuring satisfaction
Good communication skills and the ability to work independently
Diploma or degree in Engineering (Electrical/ Electronics)
Familiarity with coding and marking equipment is a plus
Willingness to travel frequently as required by the role