Service Engineer

Key Responsibilities

• Install medical, pathology, and blood bank instruments at healthcare facilities.
• Configure software, calibrate equipment, and perform functional testing.
• Conduct routine preventive maintenance, inspections, cleaning, and part replacements.
• Diagnose technical issues and perform necessary repairs using diagnostic tools.
• Calibrate and test equipment to ensure accuracy and regulatory compliance.
• Provide onsite and remote technical support to laboratory and medical staff.
• Maintain detailed service reports, maintenance logs, and documentation.
• Train end-users on equipment handling, safety procedures, and basic troubleshooting.
• Coordinate with healthcare professionals, administrators, and vendors.
• Ensure customer satisfaction through timely and effective service.
• Travel extensively across Chhattisgarh for installations and service calls.

Required Qualifications & Skills

• Diploma/Degree in Electronics, Electrical, Biomedical, or Instrumentation Engineering (Mandatory).
• ITI (Electronics/Instrumentation) candidates may be considered with relevant experience.
• 13 years of experience in servicing medical, laboratory, or diagnostic equipment preferred.
• Freshers with strong technical aptitude may also apply.
• Strong technical knowledge of pathology analyzers, hematology/biochemistry instruments, and blood bank equipment.
• Excellent troubleshooting and diagnostic skills.
• Good communication (verbal & written) and customer-handling skills.
• High attention to detail and precision in calibration and repairs.
• Ability to work independently and within a team.
• Strong willingness to travel extensively across the state.