Service Engineer

Job Description:
Title of position: Service Engineer
Key responsibility area and main tasks:
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To provide service Support to customers onsite and remote as need on Delivery installation,
SAT (Site acceptance testing), Repairs and other technical support for all Orbis Test Systems
supplied products.
Be onsite to perform Scheduled preventive maintenance and breakdown maintenance such that
we meet Contract /LSA agreed terms of Uptime
Description of the job (main tasks, supporting tasks, reporting line, main areas of responsibilities, etc.)
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Responsible for timely after sales service, technical support, Onsite Installations/Ramp up
Functions
To perform onsite Repairs of Orbis Systems supplied Test systems, RF Chambers, RF test systems
& Products, Jigs & Fixtures, Signal Switching Units including RF measurement system, Electrical,
electronics, electro-mechanical & mechanical sub-systems, and OTA systems
Capable of Troubleshooting Automated fixture/test system on customer site
Knowledge of Test Software (SW modifications) based on Orbis Systems platform to meet
customized requirements
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Familiar with preventive maintenance, breakdown maintenance, system upgrades etc
Work with the customer to suggest appropriate spare parts Requirements to reduce device down
time
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Collect customer feedback to products and convey to Service/design Lead
Prepare weekly /monthly reports and maintain records pertaining to all repairs, replacement
parts, calibrations and modifications of the work done / issues to be handled.
To meet other tasks assigned by supervisor
Participate in Orbis Systems service, sales and engineering team reviews locally and globally.
Need to work in shifts as per the need/demand
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Possibilities for further development & career outlook
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This position creates possibilities to work in service team to move from Service Engineer to Sr.
Service Engineer, Product Specialist to Team Lead.
This position also allows moving across to other functions such as Engineering, R&D etc
depending on Skills, past performance and company needs.
Education Qualification:
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Diploma/Technical degree (Bachelor) - Electronics and Communication Engineering /
Instrumentation and Control Engineering / Electronics and Telecommunication Engineering /
Electrical and Electronics Engineering
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Work Experience:
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3 to 5 years experience in professional electronics/telecommunication industry service hands
on.
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Good Experience in Test system support, including RF measurement technology, Automation,
Electrical and Mechanical relative maintenance
Strong know-how of troubleshooting, identifying faults & finding innovative solutions
Experience with Communication Test & Measurement integration system like base station test
system will be helpful
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Familiar with 5G RF & OTA and Automation test technologies, solutions and applications will
be considered as key selection factors
Special skills/requirements for the job:
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Strong manipulative ability & willingness to learn new things
Basic understanding of tests and measurements concept & understanding of testing technology
and related trends.
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Must be able to communicate with customers and stakeholders (internal/external)
To be prepared for Flexible working hours, willing to travel a lot.
This position needs person who has strong experience to work independently. To Handle
customer face to face and to be a contact point between company and the customer.
Key success factors of the job:
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Strong Technical background
Innovative mind, problem solving attitude and skills
Honest and faithful to company.
Good Character, attitude, and skills to participate in customer meetings.
Good documentation skills
Fluent spoken and written English, Good communication skills
Salary level: Will Match Best in the Industry for equally potential candidate.
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