Service Engineer

Service Engineer

Location: Factory (Virar)

Department: Service

Qualification:

• Mechanical Engineer Diploma / Degree

• Electrical Electronic – Diploma / Degree

• ITI Fitter Course

Skills:

• Mechanical skills

• Leadership Quality

• Clear communication with team members and clients

• Basic knowledge of computer software and hardware

• Should have work in installation and commissioning department for manufacturing company.

• Convincing ability and handle clients- customer service

• Team coordination

Key Responsibility:

• On-site Installation & commissioning

• Responsible for closure of work order issued for on-site installation & commissioning of the equipment and generating Spares.

• Attend FATs along with Customer & ensure all the points are cleared before the dispatch

• Ensure on-time (as per schedule) travel to site for Installation of Machinery

• Facilitate meeting with customer on-site for understanding scope of work

• Facilitate shifting and de-boxing of Machinery

• Coordinate with customer for proper arrangement of installation activity

• Coordinate & Follow up with other Departments for shortfall material, if any.

• Coordinate with Design, QA team for design or documents related issue

• Coordinate with customer before & post the scheduled visit

• Ensure on-time submission of Daily Site-Visit Report to reporting manager

• Ensure on-time submission of Weekly Report to reporting manager

• Ensure on-time submission of Monthly report to reporting manager

• Timely discussion with Supervisor / HOD on site-visit status