Service Engineer

Key Requirements

• Should be comfortable interacting with clients and resolving technical queries.
• Must have good communication and customer-handling skills.
• Valid two-wheeler driving license is mandatory.
• Candidates with their own conveyance will be preferred.
• Good persuasion and negotiation skills.
• Willingness to travel extensively for customer visits.

Job Description & Responsibilities

• Perform all duties assigned by management or supervisors as required.
• Handle VFD programming and computer-based programming tasks.
• Knowledge of DOL Starter and Star-Delta Starter systems.
• Perform motor bearing replacement and motor testing.
• Identify faulty parts and replace components as required.
• Carry out installation, maintenance, troubleshooting, and repair activities involving mechanical, electrical, and programming systems.
• Conduct regular customer visits and provide timely service support.
• Ensure proper commissioning and smooth operation of equipment.
• Maintain service records and provide feedback on machine performance.
• Customer satisfaction should be the key priority.

Candidate Profile

• Qualification: ITI Electrician / Diploma in Electrical Engineering.
• Languages: Hindi, English, and local language.
• Honest, disciplined, and responsible individual with good behaviour.
• Strong customer service orientation.
• Willingness to travel as required.

Qualification & Experience

• ITI (Electrician) or Diploma in Electrical/Mechanical Engineering.
• 3-8 years of experience in handling capital machinery.
• Prior experience in service, installation, maintenance, and troubleshooting.