Service Engineer
Epoxy House · Vadodara · onsite · Posted 50d ago
Undisclosed4–6 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Skills Required :
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
- Customer satisfaction & Handling customer complaints ( service after sales )
- Provide prompt response against customer query ( Technical / Non - Technical )
- Regular coordination with customer via call , message , email
- Site visits to solve the customer complaint at various location in India
- Handling customer return products & further take decisions of the same.
- Analysis of the products related to complaints & take action against issue like implementation, provide training to the line members etc
- Providing Various Improvements against the complaints
- Arrange customer complaint meetings with all department concern persons to discuss the received complaints & take decisions & action upon same.
- Documentation like CAPA report, 8D report, Complaints list of year to year.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
querycustomer satisfactionCustomer Complaints8D ReportTrainingSales