Service Engineer

Role & responsibilities

• Ensure timely completion of machine installation and commissioning within the prescribed schedule.
• Attend to technical and technological complaints related to machines installed at customer locations.
• Diagnose complaints and provide appropriate technical solutions to ensure effective and timely closure.
• Maintain accurate records of installation, commissioning, service visits and complaint closures.
• Create positive awareness among customers regarding machine performance, capabilities and operational benefits.
• Coordinate with internal teams and the principal for resolving critical technical and technological issues.

Preferred candidate profile

• Diploma / B.Tech in Textile Technology
• 3 - 8 years of experience in installation, commissioning, or field service of industrial/textile machinery.