Service Engineer

Job Summary

Perform installation, validation, commissioning, troubleshooting, and maintenance of company medical products at customer sites.

Key Responsibilities

• Perform installation, validation, and commissioning of company medical products at customer sites.
• Perform troubleshooting, service, preventive maintenance, and repairs of company products.
• Provide utmost technical support and onsite operational training to hospital staff and clinical personnel.
• Interact with internal engineering and quality departments to identify Root Cause Analyses (RCAs).
• Maintain complete installation, service records, and field service reports in the company database.
• Timely response to customer calls and professionally handle field service visits.
• Ensure proper and prompt submission of all required documentation and paperwork.
• Communicate effectively with customers to ensure high satisfaction and execute corrective actions promptly.

Qualifications & Requirements

• BE / B Tech / M Tech / ME in Electrical & Electronics Engineering / Electronics & Communication Engineering.
• 0 to 5 years of experience in field service, medical equipment installation, or high-tech equipment maintenance.
• Working knowledge and ability to test/troubleshoot electrical analog and digital circuits.
• Good communication skills and strong punctuality.
• Willingness to travel both domestically and internationally.

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