Service Engineer

Required Skills

• Technical: You are a Solutions oriented person with enthusiasm to face technical challenges, to diagnose & solve problems and continuously improve customer satisfaction.
• Communication: You are proactive in communicating with all customer stakeholders to schedule & execute service visits with punctuality. You also easily connect with internal colleagues and factory team with a sense of urgency to resolve issues.
• You are committed to attending breakdowns complaints even during off work hours and provide prompt responses, offer support remotely as and when required
• You are extremely professional & courteous with your verbal and written communication. You have experience with basic email software, excel.
• You are a self-motivated technologist, with passion to travel widely, ability to work alone. You are interested in continuous learning and self-development to improve your technical skills and keen to attend all the training programs you are nominated to attend.

Desired Skills

• Multi-tasking & Negotiation skills are preferred. The role requires working inside industrial manufacturing sites including shifting and lifting instrument.
• Travel is mainly within West region (Maharashtra, Gujarat, Madhya Pradesh) but you may also require to travel anywhere across India as and when required and to factory in Germany for training as and when nominated.

Experience Level

• Min 1 to 2 years of prior service experience with any industrial analytical technology provider is preferred.

Educational Qualification

• Graduate or Diploma Engineer - Electronics / Electrical / Instrumentation