Service Engineer

Job Summary

Join Epiroc Mining India Private Ltd as a Senior Service Engineer based at the Zawar Mine in Udaipur. This is a pivotal role within our Field Service Department, part of the Corporate Units business area, focused on delivering exceptional customer-centered service excellence.

Responsibilities

• Oversee and execute maintenance repair services ensuring optimal equipment availability, reliability, and safety performance.
• Manage preventive maintenance compliance, including timely backlog execution, oil analysis actions, and CERTIQ reporting.
• Drive asset optimization efforts in partnership with customers, identifying inefficiencies and implementing improvements to enhance operational excellence.
• Promote and maintain a culture of safety, health, and environmental responsibility in all activities.
• Lead and develop team members by sharing knowledge, building confidence, and fostering a high-performing service culture aligned with industry benchmarks.
• Maintain strong communication lines with customers and internal teams, effectively managing conflicts and negotiations to achieve mutually beneficial outcomes.
• Ensure strict adherence to 5S methodologies, work area housekeeping, and reduction of fluid or oil leakages, maintaining a safe and organized workplace.
• Demonstrate personal accountability by consistently upholding Epiroc's values, encouraging work-life balance, and supporting business unit initiatives.

Competences and Skills Required

• Degree or Diploma in Mechanical or Electrical Engineering.
• Experience as an SAP user and working in large contract environments.
• Solid understanding of equipment costs, operating influences, CAPEX, OPEX, and contract management principles.
• Knowledge of reliability engineering and maintenance best practices.
• Strong diagnostic and troubleshooting abilities, coupled with excellent planning and organizational skills.
• Financial acumen with the ability to interpret costing models and cost implications.
• Exceptional oral and written communication skills, including report writing and customer liaison.
• Proven conflict management skills and the ability to work through others to achieve organizational goals.
• A strong, independent personality with a result-oriented mindset and systematic approach to work.
• Ability to communicate effectively across all organizational levels, including non-technical stakeholders.

Behaviors and Personal Attributes

Successful candidates will display a strong, independent character with a focus on results and execution excellence. They must be organized, systematic, and possess outstanding interpersonal communication skills. Demonstrating behaviors that reflect Epiroc's core values and promoting a positive, collaborative environment is essential.

Location and Employment Details

This is a regular full-time position located at our Udaipur Zawar Baroi Mines site in India. You will be part of a dynamic team focused on quality service delivery and continuous improvement in the Mining and Construction industries.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.