Service Engineer

Customer Service Department handles Post-sales Service Operations to meet the contractual obligations with customers

Responsibilities

• Demonstrates strong technical knowledge of jobs, sites, and turbine operations while maintaining daily contact with all local technicians
• Takes full ownership of the assigned sub-area and is responsible for overall area performance
• Maintains a high customer-focused approach by promoting quality behavior, responsibility, and an efficient workforce
• Ensures a strong safety and quality mindset within Vestas teams and external service providers at all times
• Performs daily area management activities to monitor progress, safety, and quality
• Verifies that all subcontractor safety documentation and equipment certifications are valid and up to date
• Ensures that approved lifting plans and valid Permits to Work are in place before task execution
• Acts as a role model for technicians by demonstrating leadership, professionalism, and safe working behavior
• Provides coaching and leadership to technicians to improve skills, performance, and accountability
• Promotes responsibility and accountability for turbine operations and site activities
• Encourages higher performance expectations by setting clear goals and recognizing achievements or growth opportunities
• Ensures service orders and work instructions are clearly understood by technicians before work begins
• Executes all tasks as planned and strictly according to approved procedures and work instructions

Qualifications

• Diploma/Bachelors in Electrical or Mechnical
• Strong expertise in turbine, troubleshooting and MCR (Major Component Replacement) execution
• Completed technical training in the field of electro technology or mechanics
• Remote team management knowledge
• Previous experience in technologies company or administrative
• Knowledge on the Renewable/ Wind Energy Market is desired but not a must

Competencies

• Excellent knowledge of MS office
• Willingness to go the extra mile and support the team
• Strong leadership skills
• Problem solving skills
• High communication skills
• Customer oriented
• High safety awareness
• Open and friendly attitude towards teammates and others

Location

Primary site location will be in Gujarat.

DEIB Statement

At Vestas, we recognize the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will help us powering the solution for a sustainable, green energy future.