Service Engineer

Role & responsibilities

1. Commissioning Install, test, and start up electrical panels at client sites. Run FAT/SAT tests, coordinate with customers and vendors, and make sure panels work correctly with DG sets, PLCs, SCADA, VFDs, BMS and related control systems.
2. Troubleshooting Fix electrical and control system problems, handle breakdown calls, find root causes, and give remote support when needed.
3. Maintenance Do routine preventive maintenance and AMC (service contract) visits inspect switchgear, wiring, relays, etc., and flag parts that need replacing.
4. Documentation Write commissioning/service reports, keep records of site visits and repairs, and update the service database.
5. Customer Support Maintain good client relationships, train operators, resolve complaints, and help Sales with site surveys or upsell opportunities.
6. Safety Follow electrical safety rules (like LOTO) and site EHS policies.

Skills needed:

• Solid knowledge of LT Panels, PCC, MCC, APFC, DG synchronization, PLCs, VFDs
• Can read electrical drawings (SLDs, schematics, wiring diagrams)
• Experience commissioning PLCs, HMIs, VFDs, protection relays
• Familiar with Modbus, Profinet, Ethernet/IP protocols
• Knows major brands: ABB, Siemens, Schneider, L&T, DEIF, etc.
• Good troubleshooting, report-writing, and communication skills
• Comfortable working independently with customers