Service Engineer - Robotics
ABB · Bengaluru · onsite · Posted 56d ago
Undisclosed5–8 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Job Summary
At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy; growing takes grit. But at ABB, you'll never run alone. Run what runs the world.
This role sits within ABB's Robotics business, a leading global robotics company. We're entering an exciting new chapter as we've announced the plan for SoftBank Group to acquire ABB Robotics. SoftBank is a globally recognized technology group and investor/operator focused on AI, robotics, and next-generation computing. By joining us now, you'll be part of a pioneering team shaping the future of robotics, working alongside world-class experts in a fast-moving, innovation-driven environment.
This position reports to: Service Team Leader
The work model for the role is: Onsite. This role is contributing to the customer service in Bangalore and South region.
Responsibilities - Deliver installation, commissioning, preventive maintenance, troubleshooting, and emergency repair services for ABB robotic systems and associated automation equipment at customer sites.
- Accountable for diagnosing and resolving mechanical, electrical, software, and PLC communication issues to minimize downtime, improve system reliability, and ensure high levels of customer satisfaction.
- Provide onsite and remote technical support, conduct customer training, and build strong customer relationships through effective communication and responsive service.
- Manage field service activities across India, including extensive travel (60-70%), timely response to customer requirements, and regular reporting of service status and project progress.
- Support robot system integration, identify opportunities for service and business growth, and recommend improvements that enhance customer operations and system performance.
- Diploma / BE / B. Tech in Electrical, Electronics, Mechanical, Mechatronics, or related field.
- Minimum 5-8 Years of experience in industrial robotics, with hands-on expertise in ABB Robots, robot applications, commissioning, troubleshooting, and maintenance.
- Strong knowledge of industrial robotics applications, robotic systems, and automation technologies.
- Sound understanding of ABB robot programming, operation, maintenance, and application support, with strong mechanical and electrical troubleshooting capabilities.
- Good understanding of industrial automation systems, PLCs, and related robotic peripheral equipment.
- Ability to quickly adapt to new technologies, products, and evolving customer requirements in the automation and robotics industry.
Sourced from naukri
Skills
Customer ServiceAutomationPLCcustomer satisfactionTechnical SupportTroubleshootingsystem reliabilitysystem integrationIndustrial automationRobot ProgrammingRoboticsProgrammingoperationsPreventive MaintenanceArtificial Intelligence
About ABB
ABB
Industrial Machinery
3.6k+
employees
1988
38 years old
Zurich
Switzerland
About
ABB is a leader in automation and electrification, providing solutions that enhance efficiency and sustainability in manufacturing and operations across industries.
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Industrial Machinery
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