Service Engineer- Hyderabad

Job description

• Cooperate with regional sales and local distributor; improve the satisfaction of end-user;
• Responsible for regional technical support (on-line or on-site), make sure the Maglumi system works properly, improve the satisfaction of distributor and end-user;
• Promote the reagent parameters and improve the reagent consumption per analyzer;
• Collect the Maglumi installation information, and establish relationship and follow up the reference customers;
• Give service training to local engineers and establish relationship with engineers from different distributor, keep on guiding and improving their technical skills;
• Apply reagent and spare parts for regional distributor and return the corresponding spare parts in time and follow up the complains;
• Other tasks needed from Snibe

Required Candidate profile

• More than 3 year aftersales-experience of immunoassay in IVD field. Snibe has complete training system, we can offer good training to new joinees.
• Have strong technical skills, ability to work independently and perform well under pressure;
• Able to use English as working language.