Service Engineer (Fresher)

Hi

,I hope this message finds you well.As a follow-up to your application, I am pleased to share an exciting career opportunity with India Gold Metaverse Pvt. Ltd. (IGM), based in Andheri East,

Mumbai.

Position DetailsRole: Service Engineer
Employment Type: Full-time, On-roll
Location: Andheri East, Mumbai
Experience: Fresher
Working Days: Monday to Friday
Working Hours:

10:00 AM 7:00 PM (Flexible)

Why Consider IGM?

India Gold Metaverse (IGM) is a fast-growing, tech-driven organization transforming how India engages with gold, silver, and jewellery. With deep roots in the traditional bullion ecosystem, IGM is redefining the category by combining trust, transparency, and innovation to deliver a seamless, future-ready experience for both consumers and businesses.IGM operates across bullion trading, jewellery marketplace, digital gold, gold loan services, and innovative solutions like Gold Sense (Digital Karatometer). With strong capabilities across Marketplace & Brand Partnerships, Technology, Marketing, Events & Experiences, and Operations, the company is building an integrated ecosystem that brings together commerce, technology, and customer-centric experiences.

About the Role
We are looking for a Testing & Installation Service Executive to handle the installation, testing, servicing, and customer demonstrations of gold testing machines (Digital Karatometer). The role requires frequent field visits, customer interaction, and basic technical troubleshooting to ensure smooth machine operations.

Key Responsibilities

• Install and test gold testing machines at customer locations.
• Conduct product demonstrations and train customers on machine usage.
• Perform routine servicing and maintenance of machines.
• Troubleshoot and resolve basic technical issues.
• Prepare service reports and maintain installation records.
• Provide timely customer support and ensure customer satisfaction.
• Travel for field visits, installations, and service activities as required.

What We Offer

• Opportunity to work with a fast-growing, technology-led organization.
• Exposure to innovative products and industry-transforming projects.
• Dynamic, collaborative, and entrepreneurial work culture.
• Health insurance and employee wellness benefits.
• Learning and development opportunities.
• Modern office infrastructure and employee engagement initiatives.
• High-impact role with ownership of critical technology and product initiatives.
• Opportunity to build scalable marketplace and fintech solutions used by customers and partners nationwide.

Next StepsIf this opportunity aligns with your experience and career aspirations, kindly share your updated resume. We would be delighted to connect and discuss the role in greater detail.Looking forward to hearing from you.