Service Engineer - Crusher Industry

Job Purpose:

To provide technical service, maintenance, installation, and troubleshooting support for crushers and associated equipment at client sites, ensuring maximum equipment uptime and customer satisfaction.

Key Responsibilities:

• Perform installation, commissioning, maintenance, and repair of crushers (jaw, cone, impact, VSI) and screening equipment.
  
• Conduct preventive maintenance and breakdown analysis to minimize downtime.
  
• Diagnose mechanical, hydraulic, and electrical faults in crushing equipment.
  
• Coordinate with the design and production teams for technical improvements and feedback.
  
• Prepare service reports, maintenance logs, and customer visit records.
  
• Train operators and site maintenance teams on equipment handling and safety.
  
• Ensure timely response to customer complaints and service calls.
  
• Maintain tools, spare parts inventory, and service documentation.
  
• Adhere to company safety, quality, and operational policies during on-site activities.
  
• Support sales and demo teams during field trials and product demonstrations.
  

Skills and Competencies:

• Strong technical knowledge of crushing and screening plants.
  
• Hands-on experience in hydraulic systems, lubrication systems, and mechanical assemblies.
  
• Problem-solving and analytical skills.
  
• Excellent communication and customer handling skills.
  
• Ability to work independently and travel frequently to remote sites.
  

Qualification & Experience:

• Qualification: Diploma / B.E. / B.Tech in Mechanical or Electrical Engineering.
  
• Experience: 25 years of experience in service/maintenance of crushers or heavy equipment (e.g., mining, construction, aggregate industry).
  
• Preferred: Experience with brands like Metso, Sandvik, Puzzolana, Propel, or similar.
  

Other Requirements:

• Willingness to travel extensively to customer sites.
  
• Knowledge of safety practices and site protocols.
  
• Valid driving license preferred.