Service Engineer-Battery/Electric Vehicle/Material Handling Equipment

Job Purpose:

We are looking for a hands-on Service Engineer with experience in lithium battery packs, material handling equipment (MHE), EV systems, or related electrical/electronic equipment.

The ideal candidate should have strong troubleshooting skills and practical experience in diagnosing battery/electrical issues, performing preventive maintenance, replacing faulty modules/components, and supporting customers at site or service centers.

Key Responsibilities:

Diagnostics & Troubleshooting

• Diagnose lithium battery pack and electrical system faults using appropriate diagnostic tools.
• Test and monitor individual cell voltages, battery parameters, and thermal behavior.
• Read and interpret error/fault codes using diagnostic software and CAN bus interfaces.
• Troubleshoot issues related to BMS, battery modules, wiring, connectors, sensors, and communication systems.
• Perform root-cause analysis and recommend corrective actions.

Repairs & Maintenance

• Replace faulty battery modules, components, connectors, sensors, and related parts.
• Carry out preventive maintenance and battery health checks.
• Perform inspection, testing, and functional checks after repairs.
• Support installation, commissioning, troubleshooting, and servicing at customer locations.
• Ensure service activities are completed according to company procedures and safety standards.

Customer & Warranty Support

• Provide on-site technical support to customers across India.
• Diagnose warranty-related failures and document findings.
• Coordinate and manage warranty claims, including failure reports and replacement requirements.
• Prepare service reports, troubleshooting records, and maintenance documentation.
• Coordinate with internal technical, quality, and engineering teams for complex issues.

Tools & Technical Skills

Hands-on experience with:

• Digital multimeter
• P-CAN / PCAN tools
• CAN bus diagnostic tools
• Diagnostic software
• Battery testing/diagnostic equipment
• Basic electrical and electronic troubleshooting

Knowledge of BMS, CAN communication, lithium-ion batteries, battery modules, and battery pack architecture will be an advantage.