Service Desk Support Technician : 6 Months Contract - Pune
Central Business Solutions · Pune · hybrid · Posted 63d ago
Undisclosed2–7 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Provide first-line IT support through phone, chat, email, and ServiceNow. Log, prioritize, troubleshoot, and resolve incidents involving Windows/macOS, Microsoft 365, VPN, MFA, printers, mobile devices, and basic networking,Manage user accountsAccess
Required Candidate profile
H/W deployment, onboarding/offboarding, and asset lifecycle. Escalate complex issues, meet SLAs, maintain knowledge articles, support AV needs, and identify recurring issues for process improvementSourced from naukri
Skills
ServicenowWindows SupportMac SupportTicketing ToolsJamfIntunevip supportAzure Active DirectoryOktaIT Service DeskDesktop SupportEnd User SupportRemote Support
About Central Business Solutions
Central Business Solutions
IT Services & Consulting
51-200
employees
2000
26 years old
Bhilai Nagar, Chhattisgarh
India
₹4.4L PA avg
Avg at Central Business Solutions
About
Central Business Solutions specializes in delivering tailored business services and solutions, aiming to excel in assisting organizations globally.
Industries
IT Services & Consulting
Employee ratings
10 reviews
1.7/ 5
Culture
1.7
Career growth
1.8
Work-life
2.2
Employees rate it well for
Skill Development19Overall Company17
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