Service Desk Specialist

Service Desk L1 Support Pune

Job Level: JL-2A | Experience: 1+ Year | CTC: Up to 5.5 LPA
Work Mode: 100% WFO | Shift: US / 247 Rotational
Joining: Immediate to 15 Days Preferred

Role

Provide L1 IT Service Desk support to users, troubleshoot technical issues, manage tickets, and ensure timely resolution or escalation.

Mandatory Skills

• ServiceNow Ticketing Tool
• Office 365
• Active Directory
• Service Desk / L1 Support
• Excellent communication and troubleshooting skills

Requirements

• 1+ year relevant experience.
• Any Graduate/Post-Graduate.
• Graduation completion certificate & original mark sheets mandatory.
• Willing to work US and 247 rotational shifts.
• 100% Work From Office – No Hybrid/WFH.
• Client-mandated training is mandatory.
• Immediate joiners / candidates with up to 15 days' notice preferred.

For more details contact

Contact: [phone removed]
Email: [email removed]