BENGALURU · FULLTIME
Service Desk quality Analyst
Tata Consultancy Services
Bengaluru · onsite · Posted 5d ago
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Section · 01
About this role
Role : Service desk quality Analyst
YOE : 3 to 6
Location : Bengaluru only
Notice Periods : should be less than 30 days
JD:
Ticket and Interaction Quality Auditing TBD TBD TBD TBD IS-USWC-3.0-Software New hiring for Ametek No suitable profiles are available with the required skills Bangalore, Yashwantpur Offshore 5207972 Yes IT Service Management Knowledge Service-Level and KPI Analysis Root-Cause and Trend Analysis Data Analysis and Reporting Technical Support Understanding Communication Quality Coaching and Feedback Quality Calibration Process Improvement and Automation Awareness
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Section · 02
Skills
Section · Company
About TCS
Tata Consultancy Services
IT Services & Consulting
608.0k+
employees
1968
58 years old
Mumbai, Maharashtra
India
₹5L – ₹12L PA
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