Service Desk Engineer
Pace Automation · Bengaluru · onsite · Posted 41d ago
₹4.0L - ₹14.0L PA3–8 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Roles and Responsibilities :
- Provide technical support to end-users through phone, email, or chat for desktop-related issues.
- Troubleshoot and resolve hardware and software problems in a timely manner.
- Collaborate with other teams to escalate complex issues that cannot be resolved at the service desk level.
- Document all incidents and resolutions in a clear and concise manner.
Job Requirements :
- 3-8 years of experience as an IT Service Desk Analyst or similar role.
- Strong knowledge of Microsoft Windows operating systems.
- Experience working in a 24x7 environment with global customers.
Sourced from naukri
Skills
24X7WindowsGlobalService Desk AnalystIT Service DeskGlobal Service Desk24/7
About Pace Automation
Pace Automation
Hardware & Networking
75
employees
1989
37 years old
Chennai
India
₹2.6L PA avg
Avg at Pace Automation
₹4L – ₹14L PA
This role
About
Pace Automation Limited is a leading Solutions as a Service Company in India providing end-to-end solutions on various verticals. In PACE you will find a company that is competent, committed and capable of providing you the best services at the most competitive costs.
Industries
Hardware & Networking
Employee ratings
10 reviews
2.5/ 5
Culture
2.7
Career growth
2.9
Work-life
3.0
Employees rate it well for
Work-Life Balance28Overall Company25
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